Malaysia Airports gears up ops to ensure smooth passenger flow during holiday peak

PUTRAJAYA: Malaysia Airports Holding Bhd (MAHB) has increased manpower to enhance operations and is prepared to ensure smooth passenger flows and reduce waiting times at key touchpoints, in anticipation of the school holidays, Christmas, and New Year celebrations.

MAHB managing director Datuk Mohd Izani Ghani reassured travellers that arrangements are in place to handle the increased traffic during this period.

“We have implemented enhanced safety, security, and hygiene measures to provide a stress-free airport experience for all,” he said on Wednesday (Dec 18).

The airport operator has advised flight passengers to plan their journeys and fully utilise smart airport facilities from Dec 20 until Jan 5 as passenger traffic is set to surge during the school holidays, Christmas, and New Year’s festivities.

It is predicted that KL International Airport (KLIA) will see a substantial increase in both domestic and international passengers, with daily average passenger movements at Terminals 1 and 2 expected to reach 104,000 and 98,000, respectively.

It noted that airlines operating at KLIA have collectively scheduled about 30 to 35 additional flights daily, bringing the total to approximately 1,085 flight movements per day. As a result, MAHB urged passengers to utilise online or smart check-in kiosks, e-boarding gates, and the MYairports app, for a quicker and more convenient experience.

Passengers are also advised to arrive at the airport early to allow ample time for check-in and immigration clearance. – Bernama